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Total Field Transparency
What Is MerchSync?
MerchSync puts your whole field team in one live view: drivers, merchandisers, sales reps and line cleaners. Without it, supervisors spend all day calling to track reps down, drivers wait on merchandisers, and reps have no way of knowing if the job got done.
Why MerchSync?
Supervisors have a full-field view of what's going on, so they can send help and solve problems right away. The field sees ETAs, locations, and finished visits at every account, so nobody sits idle or texts to find out. And it’s all built into Encompass Mobile, where they already work everyday, for easy adoption.
GET STARTEDMerchSync Value and ROI
Full-Field Visibility
Live location and status for every role, so supervisors spend more time on what matters most, instead of calling around.
Quicker Reroutes
See who’s behind and who’s free, then reassign tasks and rebalance the day on the fly.
Shared ETAs
Everyone in the field sees ETAs and finished visits at every account they share. Transparency drives proactivity and better servicing.
Time-To-Service
Arrival data is captured automatically, powering time-to-service analytics, cost per case &
re-routes.
re-routes.
SLA Compliance
Hit every delivery window. Track delivery times, service duration & on-shelf availability for stronger retailer sentiment.
Time Savings
30 min saved daily per rep. Proactively send help and solve problems, instead of wasting time calling and figuring out what's going on.
“You can see the delivery ETA as a merchandiser, and then as a manager you can see exactly where everyone’s at and what they’ve done so far, just with a click of a button.”
- Stephen Saldate, Director of Route to Market, Donaghy Sales
