Paylink Product Information

Why Paylink, powered by Stripe?

What are the benefits of upgrading to paylink, powered by Stripe?

• Superior transaction visibility
  Utilize the real-time Paylink Dashboard directly in Encompass to view all of your transactions, down to every detail.
• Improved reconciliation accuracy and ease
  Save the admin headache by eliminating manual reconciliation and troubleshooting.
• Frictionless onboarding
  Onboard online in 15 minutes or less. For your retailers already using Paylink, there is no additional setup required.
• Ability to stay ahead of industry shifts
  Stripe releases hundreds of features and improvements each year.
• Enhanced security
  Stripe’s systems operate with 99.999%+ uptime and are highly scalable and redundant. Stripe is certified to the highest compliance standards.

Why is Encompass partnering with Stripe as a payment partner?

Stripe is a leader in online payment processing, supporting businesses like yours all over the world, which is why they have been named a Leader in The Forrester Wave™ Report with the highest overall score. As a Paylink user, you’ll have access to Stripe’s security, scale, and tech-forward benefits.

Will Encompass continue to bring on additional payment partners?

Our main goal is to support users and provide the best possible payment experience on the market, and with that comes ongoing efforts to ensure we’re investing in the right partnerships. We are confident that the Encompass and Stripe partnership will sustain success over time while we will always stay open to new opportunities.

Does Paylink, powered by Stripe support international payments?

Yes. Stripe supports international payments. International payment functionality is planned for Q4 of 2023.

What functionality does Paylink, powered by Stripe allow?

• Supports ACH and card payments
• Future functionality: Apple Pay, Google Pay, tap to pay

Pricing

What does Paylink, powered by Stripe pricing look like?

Paylink pricing will not change as a result of the Stripe partnership. Please see pricing below:

How will my billing work if I upgrade my Paylink account from Paya to Stripe?

Depending on the date you change the account over, you may have one more quarterly bill from Encompass with any ACH charges prior to completing the switch over. After upgrading your account to use Paylink powered by Stripe, you will see daily billing that can be viewed on the Paylink Deposit Reconciliation Dashboard.

How can I clearly see what fees Paylink is charging?

The Paylink Deposit Reconciliation will show on a transaction basis and on a daily payout basis what fees have been charged by Paylink. If deposits are automatically created on your site, the deposit adjustment will reflect the total amount of fees for the specific deposit from Paylink as well.